Shipping Information:

Shipping rates are calculated and added during the checkout process before submission of final order. The charges are calculated by UPS according to the weight of the package, the delivery location and the selected speed. Expedited Delivery and Next Day delivery methods are available for US residents only. Separate international rates apply to Canada and rest of the world.

UPS will provide instant tracking information to buyers and shipments can be tracked from start to finish.

International Buyers: You are responsible for Custom duties, if these apply in your country of residence. If you wish the package shipped by USPS instead of UPS to lower the costs, please send us an email and we will arrange a low cost shipment to your location. USPS Express mail is also fast, reliable and reasonably priced.


Refund, Returns and Cancellation Policies:

All orders are treated as final and shipped almost the next business day or if time permits even the same business day. An order can not be cancelled, if already shipped. If an order has not been shipped for any reason, you may send us an email and the order will be cancelled and the payment reversed to its original source quite promptly.

Various products sold on our site come with a 90 days to one year Manufacturer's
warranty. We mention the kind of warranty available to a product. The details of the warranty are also found in the brochure accompanying the product. Products on which Warranty is offered by the Manufacturer is also mentioned under the relevant listing.

We, as sellers do not provide warranty but are always ready to help our valued
customers get their money's worth. Hence, if an item purchased through our website
arrives defective or is found malfunctioning in the first 7 days of the invoice date, we will
either replace the item with a new one or if a replacement is not available we will
refund the full amount minus the shipping cost. However, prior permission is
required before mailing back the item to us. We request our customers to check the
functioning of the item on arrival. DOA (Defective on arrival) cases are easier to
handle with Manufacturers.

Please write to admin@yoelectronics.com describing the nature of the problem.
We will then provide you an RMA to ship the item back to us at your cost. If the item is
found to have the problem described by the customer either a new item will be
shipped at our cost or if a replacement is not available the cost of the item will be
reimbursed to the original source of funds.

If an item malfunctions after 7 days, please contact the manufacturer whose
address is found on the manual accompanying the package. If you have problem
you may write to us and we will render whatever help we can. Some Manufacturers
authorize the Seller to handle Warranty issues on their behalf. In such cases, we will
make the replacement on behalf of the Manufacturer.

If the item is returned to us and is found to be functioning normally, we will charge
20% re-stocking fees before making the refund